Best Land Rover Service Department around. I've been going there for 20 years... longtime employees Torsten (SVC Mgr) and Craig are knowledgeable and honest.
The Service Department is simply the best in the business! Highly recommend.
Torsten and his team are always accommodating and very fair on pricing.
The only place I will take my LR3 to be serviced if it needs something I can't do myself.. Service is always great, and everything is done in a timely manner.. They also helped my brother sort out his abundance of problems when he bought a lemon LR4 from Draper Auto so he could actually enjoy driving his new car. I highly recommend bringing your Rover to them for your service needs.
Pay attention to your repairs. I didn’t check their work and later realized they overfilled the oil by 3 quarts during a simple oil change. This occurred 3 times! I spoke with the service department but they did not believe it until I came back to the shop and made the service manager pull the dipstick in front of me. I had the receipts to show they used 9 quarts which match what was in the the oil pan. See I have a LR3 with the 4.0L v6 which only take 6 quarts. They would not take responsibility and now I have a nasty knock in the motor. I said I would never come back and I think they were relieved ....feeling they would be off the hook. I normally check after each repair but did not think about checking something so simple as an oil change. That is why I went to the dealer in the first place as they are supposed to be experienced, skilled and professional.Well....I contacted Kandice as suggested below....but no response.Update: I worked with Torsten the Service Manager and Kandice and they sorted out the issues. Torsten was very proactive which I appreciate. They tested the oil pressure which was at spec and resolved the above items. Thank you.
Torsten is honest and incredibly hard working. Always impressed. I travel to Centerville just because of him even tho another location is much closer. You are lucky to have him.
Torston and Kent in the Service Department are so amazing and helpful. They always go above and beyond to make our experience at the dealership a positive one. They go the extra mile every single time we need help with our Range Rover. If you are considering getting a LandRover, Get it from Centerville LandRover. You wont be disappointed. We have purchased 3 and Torston and Kent will make sure you are well taken care of for the life of your car. Highly recommended. Thank you Torston and Kent ??
We just bought a 2005 Land Rover LR3 and it was the best car buying experience that we have had because of the salespeople. They were really laid back and easy to talk to.